Nzuricoach Refund Policy
We are committed to ensuring client satisfaction. Refunds may be granted in the following situations:
- The coach did not show up for the session.
- The session was not delivered as described.
- The client cancels at least 24 hours in advance (if permitted by the coach’s policy).
How to Request a Refund:
- Requests must be submitted within 72 hours of the session.
- All refund requests are reviewed on a case-by-case basis.
- Approved refunds will be processed within 5–10 business days.